Citrine Crystal Tree with Agate Bowl Base

SHIPPING DELIVERY POLICY

This Shipping & Delivery Policy forms an integral part of our Terms of Service ("Terms") and must therefore be reviewed in conjunction with our principal Terms, accessible at: 

https://fatecord.com/policies/terms-of-service

We urge you to thoroughly examine this Shipping & Delivery Policy prior to acquiring our products. This policy governs every order you submit to us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We provide a range of shipping methods for your convenience. In certain instances, a third-party supplier may oversee our inventory management and assume responsibility for dispatching your products.

Free Shipping

We extend complimentary Standard shipping, with an estimated delivery period of 15 days, for orders exceeding $79.99, non-sale items only for USD 8.00.

Shipping Fees

Additionally, we offer shipping services at the following rates:

 Should you select a specific shipping method, we will contact you subsequent to your order placement to furnish any pertinent additional shipping details.

All projected delivery times and dates for our products are provided in good faith; however, they remain estimates and are not binding commitments.

For consumers in the EU and UK: This provision does not impair your statutory rights. Unless otherwise expressly stated, the estimated delivery timelines reflect the earliest feasible delivery window, with shipments guaranteed to arrive within 30 days from the date we confirm acceptance of your order. For further details, please consult our Terms.

Upon preparation of your order for shipment, we will send you an email containing your tracking information.

DO YOU DELIVER INTERNATIONALLY?

We facilitate worldwide shipping. The complimentary Standard shipping, with an estimated 15-day delivery period, applies to international orders as well.

Be advised that we may be subject to diverse regulations and limitations concerning certain international shipments, and you may incur additional taxes and duties beyond our control. In such instances, you bear the responsibility for adhering to the legal requirements of the country in which you reside and for covering any resultant costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

l Shipments cannot be delivered to P.O. boxes.

l Not every shipping option is available for all products.

l Orders are processed and shipped exclusively on business days, defined as Monday through Friday.

l To secure same-day dispatch, orders must be finalized by 5:00 PM Eastern Standard Time (EST).

l Deliveries to APO/FPO addresses necessitate additional processing time following arrival at the military post office.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Should your delivery be delayed for any reason, we will promptly inform you and provide an updated estimated delivery date at the earliest opportunity.

For consumers in the EU and UK: This does not affect your statutory rights. Additional information is available in our Terms.

QUESTIONS ABOUT RETURNS?

For inquiries regarding returns, please refer to our Return Policy, available at: 

https://fatecord.com/policies/refund-policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

Should you have any additional questions or remarks, you may reach us through:

Online contact form: https://fatecord.com/pages/contact