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📦 Shipping & Delivery Policy
This policy is part of our Terms of Service. Please read it carefully before placing your order.
🕒 Order Processing Time
- Orders are processed within 1–5 business days (Monday to Friday).
- Orders placed before 5:00 PM EST are typically processed the same day.
- Packages are shipped from either China、 Hong Kong or the United States, depending on inventory and delivery location.
- Orders are subject to stock availability and verification.
🇺🇸 United States Domestic Shipping
We ship all domestic U.S. orders via USPS Standard Service.
- Free Shipping for orders over $20.00.
- Flat $8.00 shipping fee for orders under $20.
- Estimated Delivery Time:
| Region | Delivery Time (Business Days) |
|---|---|
| Continental U.S. (Mainland) | 7–15 Days |
| Remote areas (Alaska, Hawaii, APO/FPO, etc.) | 10–20 Days |
- We deliver to:
- All 50 states, including Alaska and Hawaii.
- P.O. Boxes.
- APO/FPO/DPO military addresses.
- U.S. territories such as Puerto Rico, Guam, and U.S. Virgin Islands.
⏱ All delivery times are estimates and may vary due to customs, weather, or regional courier delays.
💰 Tax Information
Our product prices include all applicable domestic taxes in China.
However, any customs duties, import taxes, or fees charged by your country or region upon delivery are the responsibility of the customer.
Please be aware that customs policies vary by country and may affect delivery times and additional charges.
If you have questions regarding taxes or duties, please contact our customer service.
🌍 International Shipping
We offer international delivery to many countries via standard global logistics, primarily handled by USPS or other local postal services.
- Free Shipping for orders over $20.00.
- Flat $8.00 shipping fee for orders under $20.
- Customs duties, taxes, or import fees may apply and are the customer’s responsibility.
| Countries / Regions | Estimated Delivery Time (Business Days) |
|---|---|
| Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, etc. | 7–14 Days |
| Australia, Canada, Italy, New Zealand, Thailand, Malaysia, Ireland, Portugal, Finland, etc. | 10–20 Days |
| Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia | 15–25 Days |
| Austria, Slovenia, Romania, India, Turkey | 20–35 Days |
| UAE, Bulgaria | 35–50 Days |
| Saudi Arabia, Pakistan, Other | Over 35 Days |
For countries not listed above, please check the shipping fee and estimated time on the checkout page or contact us directly.
🚫 Undeliverable Regions
We currently do not ship to the following:
- Countries or regions under embargo or with restricted logistics access (e.g., North Korea, Iran, Syria).
- Some remote islands or inaccessible territories.
If you’re unsure whether your country or region is supported, please contact us before placing your order.
📫 Tracking & Notifications
- You will receive a confirmation email with tracking information once your order has shipped.
- Tracking updates may take 1–3 days to reflect in the system.
🔄 Notes & Disclaimers
- Delivery times are not guaranteed and may vary due to customs processing, courier delays, weather conditions, or holidays.
- We are continually improving our logistics network to provide faster, more reliable shipping.
❓ Need Help?
Please contact us via our support form.