Passion may be a friendly or eager interest in or admiration for
cause, discovery, or activity to a feeling of excitement.
Placing an Order
How do I track my order?
Once your order has shipped from our warehouse, you will receive an email notification with a tracking information. Please also check your junk email. This email will have all your shipping information and ways to track your order.
Please note you will not get tracking information until your order is processed and shipped. There may be additional shipping delays due to high order volumes.
If you cannot find your order shipment confirmation email you can track your order by CLICKING HERE .
How do I cancel an order?
Our goal at FateCord is process and ship orders quickly. Once you have received your confirmation email, the order has already been sent for processing and cannot be adjusted or cancelled.
You may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Last chance or Clearance items are final sale and cannot be returned or exchanged. FateCord Gift Cards or E-Gift Cards are non-returnable.
What if the price of an item changes after I purchased it?
We are not able to process price adjustments for previous purchases as prices fluctuate due to trends, stock, and consumer demand.
What should I do if I received a damaged item?
In the rare occurrence that an item was damaged during transit, please contact our Customer Care center.
What happens if my order is out of stock?
Sometimes we are forced to cancel orders due to unforeseen circumstances. This includes oversold products, products listed or priced incorrectly, and orders unable to be processed for other reasons. Please sign-up to be notified on the product page for when the item becomes available again by clicking on "Notify Me".
If you paid via PayPal, you will be issued a refund for the amount paid.
If you paid via credit/debit card, your card will not be charged.
Shipping
What Shipping Methods Are Available?
Standard Shipping | $8.00
Free on all orders $80+.
Arrives in 3-6 business days.
Will FateCord ship products to locations outside of the U.S.?
We strive to deliver items to any location in the world, but we cannot rule out the possibility of delivery being impossible due to force majeure. In such cases, we will cancel the order and notify you via email. Thank you for your support.
